Improve your building's insurance policy in Queensland — Quarter

In New Zealand? Visit quarter.nz for body corporates.

Most buildings find out at the claim.

Building insurance is compulsory for a body corporate everywhere in Australia and New Zealand, and almost every building holds a policy. Far fewer can tell you when the sum insured was last checked against a real valuation, what the excess is, or what the policy does not cover. Construction costs have moved sharply since 2020 and many policies have not moved with them. That gap is not discovered at renewal — it is discovered at the claim.

Improve your building's insurance policy in Queensland

Queensland bodies corporate must insure the building for full replacement value and hold public liability cover, and the state has the hardest strata insurance market in the country. North Queensland premiums in cyclone-exposed areas have risen to the point where the excess, the mitigation record and the resilience measures a building can demonstrate matter as much as the sum insured.

Governed by the Body Corporate and Community Management Act 1997, administered by the Office of the Commissioner for Body Corporate and Community Management.

At a glance — QLD

Compulsory cover
Full replacement value building insurance and public liability, under the BCCM Act and your regulation module.
Valuation
Bodies corporate are expected to obtain a valuation at regular intervals — commonly every five years, and more often in high-cost markets.
North Queensland
Cyclone exposure drives premiums heavily. Mitigation and maintenance evidence directly affects what you are quoted.
Excess
Cyclone and water damage excesses are often separate and much higher than the standard excess. Read them specifically.
Decision
Check your module's spending limits — insurance is often the largest single contract the body corporate signs.

How to do it in Queensland.

  1. 1

    Read the excess structure, not just the premium

    Queensland policies commonly carry separate, much larger excesses for cyclone and water damage. That is where the real exposure sits.

    In Quarter: Put the agreement in your documents register and ask the Manager to summarise it — when it expires, how much notice it needs, what leaving early costs, and what they have to hand back. It reads the forty pages so the committee does not have to, and will turn the answer into a task with a date on it.

    Read the excess structure, not just the premium in Quarter
  2. 2

    Get a current valuation

    Queensland build costs have risen sharply, and regional construction costs more than the south-east.

    In Quarter: Quotes, studies, assessments and correspondence attach to the decision that authorised them, so the file an assessor, an owner or a buyer's solicitor asks for is already assembled.

    Get a current valuation in Quarter
  3. 3

    Assemble the maintenance evidence

    Roof condition, seals, drainage, and any cyclone mitigation work. In the north this changes the price you are offered.

  4. 4

    Start the renewal 60 to 90 days out

    The north Queensland market is thin. Late enquiries get fewer options and worse terms.

  5. 5

    Take it to the committee within the module's limits

    And to a general meeting where the premium exceeds them.

    In Quarter: Committee roles and who holds them are recorded against the building, so notices, voting rights and permissions follow the position rather than one person's inbox.

    Take it to the committee within the module's limits in Quarter
  6. 6

    Minute the decision and the alternatives

    With premiums at these levels, owners will ask. Have the answer recorded.

    In Quarter: The ownership register, financial records, insurance, contracts and documents sit in one searchable place, so a handover is an export rather than an archaeology project — and they are still there when the committee turns over.

    Minute the decision and the alternatives in Quarter

Where QLD buildings get caught.

Comparing premiums with different cyclone excesses

A cheaper premium with a much larger cyclone excess is not cheaper — it is a different risk allocation.

No mitigation record

In north Queensland the building that can evidence its maintenance and mitigation gets a materially better outcome than the one that cannot.

Leaving it too late in a thin market

Fewer insurers write north Queensland strata. Time is your only leverage.

Why the renewal is worth more attention than it gets

The premium is one of the largest single lines in most buildings' budgets, and it is the one most often accepted without a question. Two questions — is the sum insured right, and what are we actually covered for — change the answer more than shopping around does.

Underinsurance is silent until it isn't
A policy short of replacement cost pays a proportion, not the shortfall. Owners discover the gap when they are already dealing with a fire.
Build costs moved and valuations often didn't
Construction costs rose steeply from 2020. A sum insured indexed by a default percentage each year has almost certainly fallen behind the real cost of rebuilding.
The excess is a budget decision, not an insurer's decision
A higher excess buys a lower premium. Whether that trade is right depends on your sinking fund balance — which is something the committee knows and the broker does not.
The exclusions matter more than the price
Water ingress, flood, defects, and the treatment of common versus lot property. The cheapest policy is frequently cheapest because of what it leaves out.

How Quarter makes the renewal a decision

A renewal handled well takes an hour and saves years of exposure. Quarter is what makes that hour possible.

The policy where you can find it

Certificate of currency, schedule, valuation and claims history in one place, current, and visible to owners rather than sitting in a broker's inbox.

Renewal dates you see coming

Diarised well before the date, so the building goes to market rather than accepting a rollover three days out.

The numbers a broker will ask for

Building details, claims history, maintenance records and the valuation date, ready to hand over instead of reconstructed each year.

The valuation tracked as an obligation

When it was done, when it is next due, and what the sum insured is against it.

The decision recorded

Which policy, at what excess, on whose recommendation, minuted — so next year's committee knows why, and so does an owner who asks.

Questions we get asked.

How often should we get a valuation?
Every two to three years is the practical standard, and most jurisdictions expect at least every five. After a period of sharp construction cost inflation, the shorter interval is the safer one — an indexed figure drifts further from reality every year it is not checked.
Isn't the sum insured just the rebuild cost?
It is more than that. A proper insurance valuation covers demolition and removal of debris, professional fees, compliance with current building codes, and an escalation allowance for the time a rebuild takes. Buildings that insure the bare construction figure are short before they start.
Should we use a broker?
Usually yes — the strata insurance market is concentrated and a broker reaches more of it than a committee can. What matters is that the body corporate sees the commission arrangement and the alternatives considered, not just the recommendation.
Who insures what?
Broadly, the body corporate insures the building and common property, and each owner insures their own contents and improvements. The boundary between the two is where most disputes happen, and it is worth having in writing before a claim rather than during one.

Where this comes from

General information about Queensland, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with the Office of the Commissioner for Body Corporate and Community Management or the administering body before you act on anything here.

Improve your insurance — elsewhere

Other things to get done in QLD

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