Improve your building's insurance policy in Western Australia — Quarter

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Most buildings find out at the claim.

Building insurance is compulsory for a strata company everywhere in Australia and New Zealand, and almost every building holds a policy. Far fewer can tell you when the sum insured was last checked against a real valuation, what the excess is, or what the policy does not cover. Construction costs have moved sharply since 2020 and many policies have not moved with them. That gap is not discovered at renewal — it is discovered at the claim.

Improve your building's insurance policy in Western Australia

A Western Australian strata company must insure the buildings on the scheme for their full replacement value and hold public liability cover, and the 2020 reforms tightened what the strata company has to be able to show about how it is discharging its duties. WA's newer apartment stock helps on premium, but the same valuation problem applies: a sum insured indexed forward from a pre-2020 figure is unlikely to be adequate today.

Governed by the Strata Titles Act 1985, administered by Landgate.

At a glance — WA

Compulsory cover
Full replacement value insurance for the buildings, plus public liability, under the Strata Titles Act 1985.
Basis
Replacement value, including demolition, debris removal and professional fees.
Valuation
Every three to five years is the practical standard, and more often after periods of cost inflation.
Who decides
The council of owners, within the authority the strata company has given it.
Also
Larger schemes' ten-year maintenance plans and their insurance should agree with each other about the building's condition.

How to do it in Western Australia.

  1. 1

    Find the valuation date

    The starting point everywhere, and the answer is usually older than the committee expects.

    In Quarter: Quotes, studies, assessments and correspondence attach to the decision that authorised them, so the file an assessor, an owner or a buyer's solicitor asks for is already assembled.

    Find the valuation date in Quarter
  2. 2

    Commission a current valuation

    Perth construction costs have risen materially. An indexed figure is a guess.

  3. 3

    Cross-check against the ten-year maintenance plan

    The plan describes the building's condition and the insurer prices it. They should not tell different stories.

    In Quarter: Upload the plan you already have and Quarter reads it into a costed schedule of items, lifecycles and due years. From there it projects the fund thirty years out and tells you the annual contribution that actually funds it.

    Cross-check against the ten-year maintenance plan in Quarter
  4. 4

    Go to market with time

    Sixty days. It is the cheapest thing you can do to improve the outcome.

    In Quarter: Upload the policy and Quarter reads the insurer, policy number, dates, premium and broker straight off it, then puts the renewal on the calendar far enough ahead that you can go to market rather than accept a rollover.

    Go to market with time in Quarter
  5. 5

    Confirm who has authority to bind

    The council of owners' authority to contract should be clear before the renewal date, not negotiated on it.

  6. 6

    Record the decision

    Policy, sum insured, excess, and why.

Where WA buildings get caught.

An indexed pre-2020 sum insured

Common, and materially short.

A maintenance plan that contradicts the insurance proposal

If the plan says the roof is failing and the proposal says the building is well maintained, one of them is a problem at claim time.

No clear authority to bind

Renewals get delayed while the council works out whether it can sign.

Why the renewal is worth more attention than it gets

The premium is one of the largest single lines in most buildings' budgets, and it is the one most often accepted without a question. Two questions — is the sum insured right, and what are we actually covered for — change the answer more than shopping around does.

Underinsurance is silent until it isn't
A policy short of replacement cost pays a proportion, not the shortfall. Owners discover the gap when they are already dealing with a fire.
Build costs moved and valuations often didn't
Construction costs rose steeply from 2020. A sum insured indexed by a default percentage each year has almost certainly fallen behind the real cost of rebuilding.
The excess is a budget decision, not an insurer's decision
A higher excess buys a lower premium. Whether that trade is right depends on your reserve fund balance — which is something the committee knows and the broker does not.
The exclusions matter more than the price
Water ingress, flood, defects, and the treatment of common versus lot property. The cheapest policy is frequently cheapest because of what it leaves out.

How Quarter makes the renewal a decision

A renewal handled well takes an hour and saves years of exposure. Quarter is what makes that hour possible.

The policy where you can find it

Certificate of currency, schedule, valuation and claims history in one place, current, and visible to owners rather than sitting in a broker's inbox.

Renewal dates you see coming

Diarised well before the date, so the building goes to market rather than accepting a rollover three days out.

The numbers a broker will ask for

Building details, claims history, maintenance records and the valuation date, ready to hand over instead of reconstructed each year.

The valuation tracked as an obligation

When it was done, when it is next due, and what the sum insured is against it.

The decision recorded

Which policy, at what excess, on whose recommendation, minuted — so next year's committee knows why, and so does an owner who asks.

Questions we get asked.

How often should we get a valuation?
Every two to three years is the practical standard, and most jurisdictions expect at least every five. After a period of sharp construction cost inflation, the shorter interval is the safer one — an indexed figure drifts further from reality every year it is not checked.
Isn't the sum insured just the rebuild cost?
It is more than that. A proper insurance valuation covers demolition and removal of debris, professional fees, compliance with current building codes, and an escalation allowance for the time a rebuild takes. Buildings that insure the bare construction figure are short before they start.
Should we use a broker?
Usually yes — the strata insurance market is concentrated and a broker reaches more of it than a committee can. What matters is that the strata company sees the commission arrangement and the alternatives considered, not just the recommendation.
Who insures what?
Broadly, the strata company insures the building and common property, and each owner insures their own contents and improvements. The boundary between the two is where most disputes happen, and it is worth having in writing before a claim rather than during one.

Where this comes from

General information about Western Australia, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with Landgate or the administering body before you act on anything here.

Improve your insurance — elsewhere

Other things to get done in WA

Get this one off the list.

Tell us about your building in Western Australia and we will show you exactly how Quarter would run it.