Improve your building's insurance policy in South Australia — Quarter

In New Zealand? Visit quarter.nz for body corporates.

Most buildings find out at the claim.

Building insurance is compulsory for a strata corporation everywhere in Australia and New Zealand, and almost every building holds a policy. Far fewer can tell you when the sum insured was last checked against a real valuation, what the excess is, or what the policy does not cover. Construction costs have moved sharply since 2020 and many policies have not moved with them. That gap is not discovered at renewal — it is discovered at the claim.

Improve your building's insurance policy in South Australia

Insurance is compulsory for South Australian strata and community corporations — building insurance for replacement value and public liability cover — and because South Australia leaves more of the running of a scheme to the corporation itself, there is often nobody but the committee prompting the valuation. That makes the renewal easy to let slide, and the sum insured easy to leave on last decade's number.

Governed by the Strata Titles Act 1988 and Community Titles Act 1996, administered by Consumer and Business Services.

At a glance — SA

Compulsory cover
Building insurance for replacement value and public liability, under the Strata Titles Act 1988 or Community Titles Act 1996.
Basis
Replacement cost, not market value.
Valuation
No fixed statutory interval in the way some states set one — which makes a self-imposed two-to-three-year cycle more important, not less.
Which Act
Confirm whether you are a strata or community corporation; obligations and procedure differ.
Who decides
The corporation, usually through its management committee within delegated authority.

How to do it in South Australia.

  1. 1

    Find out when the building was last valued for insurance

    In South Australia the answer is frequently 'a long time ago', because nothing external prompts it.

    In Quarter: Upload the policy and Quarter reads the insurer, policy number, dates, premium and broker straight off it, then puts the renewal on the calendar far enough ahead that you can go to market rather than accept a rollover.

    Find out when the building was last valued for insurance in Quarter
  2. 2

    Set your own valuation cycle

    Two to three years, resolved at a general meeting so it survives a change of committee.

    In Quarter: Quotes, studies, assessments and correspondence attach to the decision that authorised them, so the file an assessor, an owner or a buyer's solicitor asks for is already assembled.

    Set your own valuation cycle in Quarter
  3. 3

    Confirm which Act you are under

    It affects the procedure for the decision.

  4. 4

    Go to market with 60 days

    And ask specifically about water damage and defect exclusions.

  5. 5

    Check the excess against the sinking fund

    A high excess is only a saving if the corporation could actually fund it tomorrow.

    In Quarter: Upload the plan you already have and Quarter reads it into a costed schedule of items, lifecycles and due years. From there it projects the fund thirty years out and tells you the annual contribution that actually funds it.

    Check the excess against the sinking fund in Quarter
  6. 6

    Minute the decision

    Policy, sum insured, excess and the reasoning.

    In Quarter: The ownership register, financial records, insurance, contracts and documents sit in one searchable place, so a handover is an export rather than an archaeology project — and they are still there when the committee turns over.

    Minute the decision in Quarter

Where SA buildings get caught.

No valuation cycle at all

The default in South Australia, and the reason underinsurance persists here.

An excess the corporation could not fund

Trading premium for excess only works if the money exists on the day.

Applying the wrong Act's procedure

Strata and community corporations differ. Confirm before you rely on it.

Why the renewal is worth more attention than it gets

The premium is one of the largest single lines in most buildings' budgets, and it is the one most often accepted without a question. Two questions — is the sum insured right, and what are we actually covered for — change the answer more than shopping around does.

Underinsurance is silent until it isn't
A policy short of replacement cost pays a proportion, not the shortfall. Owners discover the gap when they are already dealing with a fire.
Build costs moved and valuations often didn't
Construction costs rose steeply from 2020. A sum insured indexed by a default percentage each year has almost certainly fallen behind the real cost of rebuilding.
The excess is a budget decision, not an insurer's decision
A higher excess buys a lower premium. Whether that trade is right depends on your sinking fund balance — which is something the committee knows and the broker does not.
The exclusions matter more than the price
Water ingress, flood, defects, and the treatment of common versus lot property. The cheapest policy is frequently cheapest because of what it leaves out.

How Quarter makes the renewal a decision

A renewal handled well takes an hour and saves years of exposure. Quarter is what makes that hour possible.

The policy where you can find it

Certificate of currency, schedule, valuation and claims history in one place, current, and visible to owners rather than sitting in a broker's inbox.

Renewal dates you see coming

Diarised well before the date, so the building goes to market rather than accepting a rollover three days out.

The numbers a broker will ask for

Building details, claims history, maintenance records and the valuation date, ready to hand over instead of reconstructed each year.

The valuation tracked as an obligation

When it was done, when it is next due, and what the sum insured is against it.

The decision recorded

Which policy, at what excess, on whose recommendation, minuted — so next year's committee knows why, and so does an owner who asks.

Questions we get asked.

How often should we get a valuation?
Every two to three years is the practical standard, and most jurisdictions expect at least every five. After a period of sharp construction cost inflation, the shorter interval is the safer one — an indexed figure drifts further from reality every year it is not checked.
Isn't the sum insured just the rebuild cost?
It is more than that. A proper insurance valuation covers demolition and removal of debris, professional fees, compliance with current building codes, and an escalation allowance for the time a rebuild takes. Buildings that insure the bare construction figure are short before they start.
Should we use a broker?
Usually yes — the strata insurance market is concentrated and a broker reaches more of it than a committee can. What matters is that the strata corporation sees the commission arrangement and the alternatives considered, not just the recommendation.
Who insures what?
Broadly, the strata corporation insures the building and common property, and each owner insures their own contents and improvements. The boundary between the two is where most disputes happen, and it is worth having in writing before a claim rather than during one.

Where this comes from

General information about South Australia, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with Consumer and Business Services or the administering body before you act on anything here.

Improve your insurance — elsewhere

Other things to get done in SA

Get this one off the list.

Tell us about your building in South Australia and we will show you exactly how Quarter would run it.