Improve your building's insurance policy in Australian Capital Territory — Quarter

In New Zealand? Visit quarter.nz for body corporates.

Most buildings find out at the claim.

Building insurance is compulsory for a owners corporation everywhere in Australia and New Zealand, and almost every building holds a policy. Far fewer can tell you when the sum insured was last checked against a real valuation, what the excess is, or what the policy does not cover. Construction costs have moved sharply since 2020 and many policies have not moved with them. That gap is not discovered at renewal — it is discovered at the claim.

Improve your building's insurance policy in Australian Capital Territory

ACT owners corporations must hold building and public liability insurance under the Unit Titles (Management) Act 2011. Canberra's advantage is that the Act's sinking fund plan obligation gives the executive committee a document that already describes the building's condition and its replacement costs — which is exactly the evidence an insurance valuation and a renewal conversation both need.

Governed by the Unit Titles (Management) Act 2011, administered by Access Canberra.

At a glance — ACT

Compulsory cover
Building insurance and public liability, under the Unit Titles (Management) Act 2011.
Basis
Replacement value, including demolition, debris removal and professional fees.
Valuation
Every two to three years is good practice; the Act's planning obligations make a stale figure conspicuous.
Useful overlap
The sinking fund plan already estimates replacement costs for major elements — use it to sense-check the sum insured.
Who decides
The executive committee within its authority, otherwise a general meeting.

How to do it in Australian Capital Territory.

  1. 1

    Read the sinking fund plan and the insurance schedule together

    They are describing the same building. If they disagree about its condition or its replacement cost, find out which is wrong.

    In Quarter: Put the agreement in your documents register and ask the Manager to summarise it — when it expires, how much notice it needs, what leaving early costs, and what they have to hand back. It reads the forty pages so the committee does not have to, and will turn the answer into a task with a date on it.

    Read the sinking fund plan and the insurance schedule together in Quarter
  2. 2

    Get a current valuation

    Canberra construction costs have risen materially since 2020.

    In Quarter: Quotes, studies, assessments and correspondence attach to the decision that authorised them, so the file an assessor, an owner or a buyer's solicitor asks for is already assembled.

    Get a current valuation in Quarter
  3. 3

    Check the public liability limit against the building

    Statutory minimums are floors. A large scheme with shared facilities usually needs more.

  4. 4

    Go to market with 60 days

    And ask for the commission arrangement in writing.

    In Quarter: Upload the policy and Quarter reads the insurer, policy number, dates, premium and broker straight off it, then puts the renewal on the calendar far enough ahead that you can go to market rather than accept a rollover.

    Go to market with 60 days in Quarter
  5. 5

    Take the decision at a properly minuted meeting

    The ACT expects the record.

    In Quarter: The ownership register, financial records, insurance, contracts and documents sit in one searchable place, so a handover is an export rather than an archaeology project — and they are still there when the committee turns over.

    Take the decision at a properly minuted meeting in Quarter
  6. 6

    Diary the valuation and the plan review together

    They inform each other, so review them on the same cycle.

    In Quarter: Upload the plan you already have and Quarter reads it into a costed schedule of items, lifecycles and due years. From there it projects the fund thirty years out and tells you the annual contribution that actually funds it.

    Diary the valuation and the plan review together in Quarter

Where ACT buildings get caught.

A sinking fund plan and an insurance schedule that disagree

One of them is misinforming a decision. Reconcile them.

Minimum public liability on a large scheme

The statutory floor is not a recommendation.

Unrecorded renewal decisions

The ACT's record-keeping expectations make this an avoidable weakness.

Why the renewal is worth more attention than it gets

The premium is one of the largest single lines in most buildings' budgets, and it is the one most often accepted without a question. Two questions — is the sum insured right, and what are we actually covered for — change the answer more than shopping around does.

Underinsurance is silent until it isn't
A policy short of replacement cost pays a proportion, not the shortfall. Owners discover the gap when they are already dealing with a fire.
Build costs moved and valuations often didn't
Construction costs rose steeply from 2020. A sum insured indexed by a default percentage each year has almost certainly fallen behind the real cost of rebuilding.
The excess is a budget decision, not an insurer's decision
A higher excess buys a lower premium. Whether that trade is right depends on your sinking fund balance — which is something the committee knows and the broker does not.
The exclusions matter more than the price
Water ingress, flood, defects, and the treatment of common versus lot property. The cheapest policy is frequently cheapest because of what it leaves out.

How Quarter makes the renewal a decision

A renewal handled well takes an hour and saves years of exposure. Quarter is what makes that hour possible.

The policy where you can find it

Certificate of currency, schedule, valuation and claims history in one place, current, and visible to owners rather than sitting in a broker's inbox.

Renewal dates you see coming

Diarised well before the date, so the building goes to market rather than accepting a rollover three days out.

The numbers a broker will ask for

Building details, claims history, maintenance records and the valuation date, ready to hand over instead of reconstructed each year.

The valuation tracked as an obligation

When it was done, when it is next due, and what the sum insured is against it.

The decision recorded

Which policy, at what excess, on whose recommendation, minuted — so next year's committee knows why, and so does an owner who asks.

Questions we get asked.

How often should we get a valuation?
Every two to three years is the practical standard, and most jurisdictions expect at least every five. After a period of sharp construction cost inflation, the shorter interval is the safer one — an indexed figure drifts further from reality every year it is not checked.
Isn't the sum insured just the rebuild cost?
It is more than that. A proper insurance valuation covers demolition and removal of debris, professional fees, compliance with current building codes, and an escalation allowance for the time a rebuild takes. Buildings that insure the bare construction figure are short before they start.
Should we use a broker?
Usually yes — the strata insurance market is concentrated and a broker reaches more of it than a committee can. What matters is that the owners corporation sees the commission arrangement and the alternatives considered, not just the recommendation.
Who insures what?
Broadly, the owners corporation insures the building and common property, and each owner insures their own contents and improvements. The boundary between the two is where most disputes happen, and it is worth having in writing before a claim rather than during one.

Where this comes from

General information about Australian Capital Territory, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with Access Canberra or the administering body before you act on anything here.

Improve your insurance — elsewhere

Other things to get done in ACT

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