Set up a building noticeboard in Queensland — Quarter

In New Zealand? Visit quarter.nz for body corporates.

Everyone in the building, told once.

Most buildings communicate through three things at once: a corkboard by the lifts, a group chat that half the owners are not in, and an email list somebody last updated in 2019. Nobody knows which one is authoritative, tenants are usually on none of them, and the committee ends up repeating itself. A noticeboard is the cheapest thing on this list and it removes more friction than most of the expensive ones.

Set up a building noticeboard in Queensland

Queensland's body corporate legislation is precise about how notices are given and what the body corporate roll must hold, and a noticeboard changes none of that. What it changes is the day-to-day: in a Queensland scheme with a high proportion of letting and holiday occupancy, the people in the building on any given week are frequently not the people on the roll.

Governed by the Body Corporate and Community Management Act 1997, administered by the Office of the Commissioner for Body Corporate and Community Management.

At a glance — QLD

Not a substitute for notice
Notices must be given as the BCCM Act and your regulation module require.
The roll
The body corporate roll holds owner details and is the basis for formal communication.
Letting and occupancy
In Accommodation Module schemes especially, occupiers change often and are not on the roll.
Committee decisions
Queensland is strict about how decisions are made and recorded — a noticeboard reports them, it does not make them.
Privacy
Nothing about an individual lot owner's arrears or conduct.

How to do it in Queensland.

  1. 1

    Confirm your module's notice requirements

    So the noticeboard stays clearly separate from formal notice.

  2. 2

    Keep the roll current

    Everything formal runs off it.

  3. 3

    Work out how to reach occupiers

    Through the letting agent where there is one, and a lobby self-subscribe where there is not.

    In Quarter: Owners, occupiers and tenants are held as contacts against the building rather than in somebody's phone, so the list you send to is the list that is actually current — and the people who only rent here can be on it.

    Work out how to reach occupiers in Quarter
  4. 4

    Post decisions after they are properly made

    A committee decision is made at a committee meeting and minuted. The noticeboard is how people find out.

    In Quarter: Announce it to every owner and resident in a single send — email, and posted to the residents' portal at the same time.

    Post decisions after they are properly made in Quarter
  5. 5

    Keep the physical board

    Especially where short-term occupiers cycle through.

  6. 6

    Agree the boundaries in writing

    Building-wide, never individual.

    In Quarter: The ownership register, financial records, insurance, contracts and documents sit in one searchable place, so a handover is an export rather than an archaeology project — and they are still there when the committee turns over.

    Agree the boundaries in writing in Quarter

Where QLD buildings get caught.

Announcing a decision that was never properly made

Queensland unwinds those. Minute first, announce second.

Reaching owners but not occupiers

In a letting-heavy scheme that is most of the building.

Posting a decision as if it were notice

Notice has its own rules and its own clock.

Why a building needs one place

Nearly every complaint a committee gets about communication is the same complaint: I did not know. Not disagreement — absence. A single place people trust fixes most of it.

Tenants live here too
In many buildings most residents are not owners. They are affected by the water shutdown, the scaffolding and the lift outage, and they are almost never on the owners' mailing list.
It ends the 'nobody told me' argument
Something posted where everyone can see it, with a date on it, is a different conversation from something somebody remembers mentioning.
The committee stops repeating itself
Answering the same question eleven times is the most common reason committee members burn out and resign.
It builds the thing a building actually runs on
Buildings that communicate well have easier meetings, better attendance and fewer disputes. That is not sentiment — it is the difference between neighbours and strangers sharing a roof.

How Quarter runs the noticeboard

A physical board still has its place for the lift lobby. What it cannot do is reach the people who are not standing in front of it.

One post, every channel

Publish once and it reaches owners and residents by email and in the app, and is posted to the noticeboard in the resident portal at the same time.

Residents, not just owners

Tenants and occupiers can be on the noticeboard without being on the owners' register — which is the group most buildings cannot currently reach at all.

It stays there

A notice is a record with a date, not a message that scrolls away. Six months later you can still show what was said and when.

Questions answered without you

Residents can ask the Manager about the building and get an answer immediately, instead of adding to the committee's inbox.

Urgent things reach people urgently

A burst pipe and a reminder about bin night are not the same message, and should not travel the same way.

Questions we get asked.

Does posting on the noticeboard count as giving notice?
No — and this is the important one. Statutory notices, particularly for general meetings, have to be served the way the legislation requires, on the people it names. A noticeboard is how you make sure everybody knows; formal service is how you make the meeting valid. Do both, and never substitute one for the other.
What about a physical board?
Keep it. It reaches the people who walk past it, including residents you have no contact details for, and it costs nothing. Just do not let it be the only channel, because it reaches nobody who is away.
How do we get tenants' details?
Ask owners to provide them, and make it easy to self-subscribe with a notice in the lobby. Some jurisdictions also require a tenancy notice to the body corporate, which gives you a starting list.
What should not go on it?
Anything about an individual — arrears, a complaint about a particular lot, a dispute, or anything identifying somebody's circumstances. Those are private, and posting them publicly creates a problem far larger than the one you were solving.

Where this comes from

General information about Queensland, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with the Office of the Commissioner for Body Corporate and Community Management or the administering body before you act on anything here.

Set up a noticeboard — elsewhere

Other things to get done in QLD

Get this one off the list.

Tell us about your building in Queensland and we will show you exactly how Quarter would run it.