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Most buildings communicate through three things at once: a corkboard by the lifts, a group chat that half the owners are not in, and an email list somebody last updated in 2019. Nobody knows which one is authoritative, tenants are usually on none of them, and the committee ends up repeating itself. A noticeboard is the cheapest thing on this list and it removes more friction than most of the expensive ones.
Victorian owners corporations have a register and a set of communication obligations that sit in the Act, and a noticeboard does none of them — but it solves the practical problem those obligations do not touch, which is that most residents of a Victorian apartment building are renters who have no relationship with the owners corporation at all.
Governed by the Owners Corporations Act 2006, administered by Consumer Affairs Victoria.
A channel is only as good as the addresses behind it.
In Quarter: Owners, occupiers and tenants are held as contacts against the building rather than in somebody's phone, so the list you send to is the list that is actually current — and the people who only rent here can be on it.
Ask owners and managing agents for occupier contacts, and put a self-subscribe notice in the lobby.
And announce it through everything you currently use, once.
In Quarter: Announce it to every owner and resident in a single send — email, and posted to the residents' portal at the same time.
Same content, for the people you cannot email.
Building-wide only. Individual matters go to the individual.
In Quarter: The ownership register, financial records, insurance, contracts and documents sit in one searchable place, so a handover is an export rather than an archaeology project — and they are still there when the committee turns over.
Always, and separately.
The most common Victorian reason communications do not land.
The people affected by the works are the people living there.
It does not satisfy the Act.
Nearly every complaint a committee gets about communication is the same complaint: I did not know. Not disagreement — absence. A single place people trust fixes most of it.
A physical board still has its place for the lift lobby. What it cannot do is reach the people who are not standing in front of it.
Publish once and it reaches owners and residents by email and in the app, and is posted to the noticeboard in the resident portal at the same time.
Tenants and occupiers can be on the noticeboard without being on the owners' register — which is the group most buildings cannot currently reach at all.
A notice is a record with a date, not a message that scrolls away. Six months later you can still show what was said and when.
Residents can ask the Manager about the building and get an answer immediately, instead of adding to the committee's inbox.
A burst pipe and a reminder about bin night are not the same message, and should not travel the same way.
General information about Victoria, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with Consumer Affairs Victoria or the administering body before you act on anything here.
Tell us about your building in Victoria and we will show you exactly how Quarter would run it.
