Set up a building noticeboard in Northern Territory — Quarter

In New Zealand? Visit quarter.nz for body corporates.

Everyone in the building, told once.

Most buildings communicate through three things at once: a corkboard by the lifts, a group chat that half the owners are not in, and an email list somebody last updated in 2019. Nobody knows which one is authoritative, tenants are usually on none of them, and the committee ends up repeating itself. A noticeboard is the cheapest thing on this list and it removes more friction than most of the expensive ones.

Set up a building noticeboard in Northern Territory

In the Northern Territory a noticeboard does something it does nowhere else on this list: it carries safety information. Cyclone season imposes obligations on residents — clearing balconies, securing loose items, knowing where the shutoffs are — and a building whose only channel is an owners' mailing list is a building where most of the people who need that information will not receive it.

Governed by the Unit Titles Act 1975 and Unit Titles Schemes Act 2009, administered by NT Consumer Affairs.

At a glance — NT

Not a substitute for notice
Formal meeting notice is given under whichever Act governs your scheme.
Cyclone season
Preparation instructions need to reach every occupier, not every owner — the two lists are very different here.
Absentee ownership
A high proportion of Territory units are owned by people who do not live in them.
Practical content
Shutoff locations, cyclone preparation, contractor access, water and power interruptions.
Privacy
Nothing identifying an individual.

How to do it in Northern Territory.

  1. 1

    Build the occupier list before the season

    October is late. The list is the thing that makes everything else work.

    In Quarter: Owners, occupiers and tenants are held as contacts against the building rather than in somebody's phone, so the list you send to is the list that is actually current — and the people who only rent here can be on it.

    Build the occupier list before the season in Quarter
  2. 2

    Post the cyclone information and keep it posted

    Preparation steps, shutoff locations, who to call. Permanently, not seasonally.

    In Quarter: Announce it to every owner and resident in a single send — email, and posted to the residents' portal at the same time.

    Post the cyclone information and keep it posted in Quarter
  3. 3

    Use it for works and interruptions

    Water, power, lift and contractor access — the things that affect somebody's day.

  4. 4

    Keep a physical board in the lobby

    It works when the power does not.

  5. 5

    Separate urgent from routine

    A cyclone warning and a bin reminder should not arrive the same way.

  6. 6

    Serve statutory notice separately

    Under the Act that governs your scheme.

    In Quarter: Build the motion from the quotes and the budget, send the notice to every owner off the ownership register on the statutory clock, and record the vote as it is cast — a decision carries its majority automatically and emails the outcome to whoever raised it.

    Serve statutory notice separately in Quarter

Where NT buildings get caught.

Safety information that only reaches owners

In a building mostly occupied by tenants, that is most of the building missed.

Seasonal posting

People move in during the dry. The information should be there when they arrive.

One channel that depends on power

Keep something physical.

Why a building needs one place

Nearly every complaint a committee gets about communication is the same complaint: I did not know. Not disagreement — absence. A single place people trust fixes most of it.

Tenants live here too
In many buildings most residents are not owners. They are affected by the water shutdown, the scaffolding and the lift outage, and they are almost never on the owners' mailing list.
It ends the 'nobody told me' argument
Something posted where everyone can see it, with a date on it, is a different conversation from something somebody remembers mentioning.
The committee stops repeating itself
Answering the same question eleven times is the most common reason committee members burn out and resign.
It builds the thing a building actually runs on
Buildings that communicate well have easier meetings, better attendance and fewer disputes. That is not sentiment — it is the difference between neighbours and strangers sharing a roof.

How Quarter runs the noticeboard

A physical board still has its place for the lift lobby. What it cannot do is reach the people who are not standing in front of it.

One post, every channel

Publish once and it reaches owners and residents by email and in the app, and is posted to the noticeboard in the resident portal at the same time.

Residents, not just owners

Tenants and occupiers can be on the noticeboard without being on the owners' register — which is the group most buildings cannot currently reach at all.

It stays there

A notice is a record with a date, not a message that scrolls away. Six months later you can still show what was said and when.

Questions answered without you

Residents can ask the Manager about the building and get an answer immediately, instead of adding to the committee's inbox.

Urgent things reach people urgently

A burst pipe and a reminder about bin night are not the same message, and should not travel the same way.

Questions we get asked.

Does posting on the noticeboard count as giving notice?
No — and this is the important one. Statutory notices, particularly for general meetings, have to be served the way the legislation requires, on the people it names. A noticeboard is how you make sure everybody knows; formal service is how you make the meeting valid. Do both, and never substitute one for the other.
What about a physical board?
Keep it. It reaches the people who walk past it, including residents you have no contact details for, and it costs nothing. Just do not let it be the only channel, because it reaches nobody who is away.
How do we get tenants' details?
Ask owners to provide them, and make it easy to self-subscribe with a notice in the lobby. Some jurisdictions also require a tenancy notice to the body corporate, which gives you a starting list.
What should not go on it?
Anything about an individual — arrears, a complaint about a particular lot, a dispute, or anything identifying somebody's circumstances. Those are private, and posting them publicly creates a problem far larger than the one you were solving.

Where this comes from

General information about Northern Territory, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with NT Consumer Affairs or the administering body before you act on anything here.

Set up a noticeboard — elsewhere

Other things to get done in NT

Get this one off the list.

Tell us about your building in Northern Territory and we will show you exactly how Quarter would run it.