Set up a building noticeboard in South Australia — Quarter

In New Zealand? Visit quarter.nz for body corporates.

Everyone in the building, told once.

Most buildings communicate through three things at once: a corkboard by the lifts, a group chat that half the owners are not in, and an email list somebody last updated in 2019. Nobody knows which one is authoritative, tenants are usually on none of them, and the committee ends up repeating itself. A noticeboard is the cheapest thing on this list and it removes more friction than most of the expensive ones.

Set up a building noticeboard in South Australia

South Australia leaves more of the running of a scheme to the corporation than most states, and communication is one of the things it leaves alone entirely. There is no statutory noticeboard and no prescribed channel beyond formal notice — which means a South Australian corporation that wants its building to know what is happening has to decide to make that happen.

Governed by the Strata Titles Act 1988 and Community Titles Act 1996, administered by Consumer and Business Services.

At a glance — SA

Not a substitute for notice
General meeting notice is at least 14 days in writing under the applicable Act.
Which Act
Strata Titles Act 1988 or Community Titles Act 1996 — procedures differ.
Nothing prescribed
Beyond formal notice, South Australia does not tell a corporation how to communicate. That is a gap to fill deliberately.
Records
Dated announcements are the cheapest records a self-managing corporation can keep.
Privacy
Nothing identifying an individual owner or occupier.

How to do it in South Australia.

  1. 1

    Confirm which Act you are under

    It governs the formal notice you still have to give.

  2. 2

    Decide, at a meeting, what your channel is

    And minute it, so it survives the committee that chose it.

    In Quarter: Announce it to every owner and resident in a single send — email, and posted to the residents' portal at the same time.

    Decide, at a meeting, what your channel is in Quarter
  3. 3

    Collect occupier details

    Ask owners. In South Australia nothing will hand them to you.

    In Quarter: Owners, occupiers and tenants are held as contacts against the building rather than in somebody's phone, so the list you send to is the list that is actually current — and the people who only rent here can be on it.

    Collect occupier details in Quarter
  4. 4

    Post the things people actually need to know

    Works, shutdowns, meetings, decisions, contractors on site.

  5. 5

    Keep the lobby board

    For anyone you have no details for.

  6. 6

    Keep formal notice formal

    Fourteen days, in writing, to the people the Act names.

    In Quarter: Build the motion from the quotes and the budget, send the notice to every owner off the ownership register on the statutory clock, and record the vote as it is cast — a decision carries its majority automatically and emails the outcome to whoever raised it.

    Keep formal notice formal in Quarter

Where SA buildings get caught.

Waiting for the legislation to tell you

It will not. This is entirely the corporation's own decision.

A channel that dies with the committee that started it

Minute it, and put it in the corporation's records.

Confusing a post with notice

Fourteen days in writing is still fourteen days in writing.

Why a building needs one place

Nearly every complaint a committee gets about communication is the same complaint: I did not know. Not disagreement — absence. A single place people trust fixes most of it.

Tenants live here too
In many buildings most residents are not owners. They are affected by the water shutdown, the scaffolding and the lift outage, and they are almost never on the owners' mailing list.
It ends the 'nobody told me' argument
Something posted where everyone can see it, with a date on it, is a different conversation from something somebody remembers mentioning.
The committee stops repeating itself
Answering the same question eleven times is the most common reason committee members burn out and resign.
It builds the thing a building actually runs on
Buildings that communicate well have easier meetings, better attendance and fewer disputes. That is not sentiment — it is the difference between neighbours and strangers sharing a roof.

How Quarter runs the noticeboard

A physical board still has its place for the lift lobby. What it cannot do is reach the people who are not standing in front of it.

One post, every channel

Publish once and it reaches owners and residents by email and in the app, and is posted to the noticeboard in the resident portal at the same time.

Residents, not just owners

Tenants and occupiers can be on the noticeboard without being on the owners' register — which is the group most buildings cannot currently reach at all.

It stays there

A notice is a record with a date, not a message that scrolls away. Six months later you can still show what was said and when.

Questions answered without you

Residents can ask the Manager about the building and get an answer immediately, instead of adding to the committee's inbox.

Urgent things reach people urgently

A burst pipe and a reminder about bin night are not the same message, and should not travel the same way.

Questions we get asked.

Does posting on the noticeboard count as giving notice?
No — and this is the important one. Statutory notices, particularly for general meetings, have to be served the way the legislation requires, on the people it names. A noticeboard is how you make sure everybody knows; formal service is how you make the meeting valid. Do both, and never substitute one for the other.
What about a physical board?
Keep it. It reaches the people who walk past it, including residents you have no contact details for, and it costs nothing. Just do not let it be the only channel, because it reaches nobody who is away.
How do we get tenants' details?
Ask owners to provide them, and make it easy to self-subscribe with a notice in the lobby. Some jurisdictions also require a tenancy notice to the strata corporation, which gives you a starting list.
What should not go on it?
Anything about an individual — arrears, a complaint about a particular lot, a dispute, or anything identifying somebody's circumstances. Those are private, and posting them publicly creates a problem far larger than the one you were solving.

Where this comes from

General information about South Australia, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with Consumer and Business Services or the administering body before you act on anything here.

Set up a noticeboard — elsewhere

Other things to get done in SA

Get this one off the list.

Tell us about your building in South Australia and we will show you exactly how Quarter would run it.