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Most buildings communicate through three things at once: a corkboard by the lifts, a group chat that half the owners are not in, and an email list somebody last updated in 2019. Nobody knows which one is authoritative, tenants are usually on none of them, and the committee ends up repeating itself. A noticeboard is the cheapest thing on this list and it removes more friction than most of the expensive ones.
New South Wales gives you a specific reason to get this right: the 2025 reforms and the Strata Hub between them expect an owners corporation to be able to show how it communicates with owners. A noticeboard does not discharge any of the statutory notice obligations — those are served under the Act — but it is what stops the gap between what the committee decided and what residents believe.
Governed by the Strata Schemes Management Act 2015, administered by NSW Fair Trading.
Usually tenants, and owners who have moved and never updated the roll. That list is the real problem, not the channel.
In Quarter: Owners, occupiers and tenants are held as contacts against the building rather than in somebody's phone, so the list you send to is the list that is actually current — and the people who only rent here can be on it.
Update the strata roll, and use tenancy notices for residents who are not owners.
A noticeboard everyone can reach, announced once by every channel you currently use.
In Quarter: Announce it to every owner and resident in a single send — email, and posted to the residents' portal at the same time.
It reaches people you have no details for. Post the same thing on both.
Building-wide matters, yes. Anything about an individual, never. Write that down so it survives a change of committee.
In Quarter: The ownership register, financial records, insurance, contracts and documents sit in one searchable place, so a handover is an export rather than an archaeology project — and they are still there when the committee turns over.
The noticeboard is for knowing. Service is for validity.
It is not, and a meeting noticed that way is challengeable.
Arrears and complaints on a public board are a privacy problem and, frequently, a defamation one.
If there is no agreed place, there is no place. Pick one and say so.
Nearly every complaint a committee gets about communication is the same complaint: I did not know. Not disagreement — absence. A single place people trust fixes most of it.
A physical board still has its place for the lift lobby. What it cannot do is reach the people who are not standing in front of it.
Publish once and it reaches owners and residents by email and in the app, and is posted to the noticeboard in the resident portal at the same time.
Tenants and occupiers can be on the noticeboard without being on the owners' register — which is the group most buildings cannot currently reach at all.
A notice is a record with a date, not a message that scrolls away. Six months later you can still show what was said and when.
Residents can ask the Manager about the building and get an answer immediately, instead of adding to the committee's inbox.
A burst pipe and a reminder about bin night are not the same message, and should not travel the same way.
General information about New South Wales, not legal or financial advice for your building. Legislation is amended and grant programmes open and close — check the current position with NSW Fair Trading or the administering body before you act on anything here.
Tell us about your building in New South Wales and we will show you exactly how Quarter would run it.
